Privacy Policy

1. Who We Are

GetMyPetMatch.com is owned and operated by Tryval Media, based in Denver, Colorado. We provide a personalized dog adoption matching service that helps Colorado families find rescue dogs that fit their lifestyle.

If you have questions about this policy, contact us at: hello@getmypetmatch.com

2. Information We Collect

We collect information you provide directly to us when you take our quiz or subscribe to our service:

• Contact information: First name, email address, and mobile phone number
• Quiz responses: Your living situation, activity level, dog size and age preferences, shedding tolerance, household composition, adoption timeline, and budget range
• Payment information: Processed securely through Stripe. We do not store your credit card details.
• Communications: Any messages you send us via email or contact forms

We also automatically collect certain technical information when you visit our site:

• IP address and general location (city/state level)
• Browser type and device type
• Pages visited and time spent on site
• Referring URL (how you found us)

3. How We Use Your Information

We use the information we collect to:

• Deliver your free dog match and ongoing curated matches via email and SMS
• Personalize match results based on your quiz responses
• Process payments and manage your subscription
• Send you service-related communications (receipts, match alerts, account updates)
• Improve our matching algorithm and website experience
• Comply with legal obligations

We do not use your information for automated decision-making or profiling beyond the matching logic described above.

4. SMS and Email Communications

By submitting your phone number and email through our quiz, you agree to receive dog match alerts and service communications from GetMyPetMatch.com via email and SMS text message.

• Email: You can unsubscribe at any time by clicking "Unsubscribe" in any email we send.
• SMS: Message and data rates may apply. Reply STOP at any time to unsubscribe from SMS messages. Reply HELP for help.
• Message frequency varies based on your subscription tier (weekly or daily matches).

5. Sharing Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

• Service providers: We work with trusted third-party services including Stripe (payments), Go High Level (CRM and messaging), and Google Analytics (website analytics). These providers only use your data to provide services on our behalf.
• Legal requirements: We may disclose information if required by law, court order, or government request.
• Business transfers: If Tryval Media is acquired or merges with another company, your information may be transferred as part of that transaction.
• With your consent: We will share information in other circumstances only with your explicit permission.

6. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience on our site. This includes:

• Essential cookies: Required for the site to function properly
• Analytics cookies: Help us understand how visitors use our site (Google Analytics)
• Marketing cookies: Used to measure the effectiveness of our advertising (Meta Pixel)

You can control cookies through your browser settings. Note that disabling certain cookies may affect site functionality.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. If you cancel your subscription, we will retain your data for up to 12 months before deletion, unless you request earlier deletion.

Quiz responses and contact information submitted without a subscription are retained for up to 6 months.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-out: Opt out of marketing communications at any time
• Portability: Request your data in a portable format

To exercise any of these rights, email us at hello@getmypetmatch.com. We will respond within 30 days.

9. Children's Privacy

Our service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

10. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. All payment processing is handled by Stripe and transmitted over encrypted connections. However, no method of transmission over the internet is 100% secure.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. For significant changes, we will notify subscribers by email. Continued use of our service after changes take effect constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us:

• Email: hello@getmypetmatch.com
• Mail: Tryval Media, Denver, CO